Frequently asked questions

Three days. Both the delivery day and the pickup day count as billable days, so a Monday delivery and Wednesday pickup is 3 days. Free delivery and pickup are included even at the 3-day minimum, with no order minimum.

We deliver for free to all accommodations in Aljezur, Arrifana, Vale da Telha, and Monte Clérigo. If you're staying nearby but outside these areas, get in touch — we may still be able to deliver.

We recommend booking at least a week before your trip, especially during peak summer months (July–August). During shoulder and off-season, a few days' notice is usually fine. We confirm all bookings within 24 hours.

Four soft-top funboards, in sizes 6'6, 7'0, 7'8, and 8'6 — all beginner to intermediate friendly. Tell us your weight, height, and experience level and we'll pick the right one. Level-match guarantee: if it doesn't fit after day one, we swap it for another size from the fleet, free.

It depends on the season. Summer (June–September): 3/2mm. Shoulder season (April–May, October): 4/3mm. Winter (November–March): 4/3mm or 5/3mm. We always provide the appropriate thickness for your dates — no need to think about it.

Every rental includes the board, leash, and wax. The Full Package also includes a wetsuit. We deliver everything to your door and pick it up before your checkout.

Yes. Our level-match guarantee covers it: if the board doesn't fit after day one, we swap it for another size from the fleet, free. If you'd like to try a different size later in your stay, just ask — we'll sort it on the next delivery run when the board's available.

Normal wear and tear (small dings, wax marks) is expected and covered. For significant damage, we'll assess on a case-by-case basis. We don't charge a deposit upfront — we trust our renters to take reasonable care of the gear.

After we confirm your booking we'll send a secure payment link — pay by card, Apple Pay, iDEAL, Wero, or MB WAY. Cash on arrival is also possible if you'd prefer. No deposit and no upfront charge; you pay once everything is confirmed.

Level-match guarantee: if the board we send doesn't fit you after day one, we swap it for another shape or size from our fleet — free, no questions. Just message us on WhatsApp and we'll drop the replacement on the next delivery run.

Free cancellation up to 72 hours after booking. Once the start of your booking date is within 7 days, the booking can no longer be cancelled and no refund is possible, including no-shows. Between those windows, contact us — we may be able to reschedule or refund depending on availability, but we're not obliged to.

We focus on gear rental and delivery. For surf lessons, we recommend Aljezur Surf School or Arrifana Surf School — both have excellent instructors and operate on the local beaches. We can help you get in touch with them.

Absolutely. We'll set you up with a large, stable soft top board and a wetsuit. We also share beginner-friendly spot recommendations and basic tips on delivery day. If you want structured lessons, we recommend combining our rental with a few sessions at a local surf school.